At 99xo, your privacy is not an afterthought. This Privacy Policy explains exactly what personal data we collect when you use the 99xo platform, why we collect it, how we store it, and what rights you have over it. Please read this page carefully before registering an account.
Our Commitments
Six core commitments that define how 99xo handles your personal data — from the moment you register to every transaction you make.
All data transmitted between your device and the 99xo platform is encrypted using industry-standard TLS protocols. Your login credentials, payment details, and personal information are never sent in plain text — every connection is secured from end to end.
99xo does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used solely to operate your account, process transactions, and comply with legal obligations. That's it — nothing more.
You have the right to access the personal data 99xo holds about you, request corrections, and in certain circumstances request deletion. These rights can be exercised by contacting the 99xo support team at any time via live chat or email.
All deposits and withdrawals on 99xo are processed through secure, verified payment gateways. 99xo does not store your full bKash or Nagad account credentials on its servers. Payment data is handled by the payment provider under their own security standards.
99xo only collects the personal data that is genuinely necessary to operate your account and comply with legal requirements. We do not collect data speculatively or build profiles beyond what is needed for account management, fraud prevention, and responsible gaming.
In the unlikely event of a data security breach that affects your personal information, 99xo will notify affected players promptly and take immediate steps to contain the breach, assess the impact, and prevent recurrence. Your security is always our first priority.
This Privacy Policy explains how 99xo ("the Platform", "we", "us") collects, uses, stores, and protects the personal data of players and visitors who use the 99xo website and services. This policy applies to all users of the 99xo platform, including registered account holders and visitors who browse the site without registering.
By registering an account on 99xo or by continuing to use the platform after this policy has been updated, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here.
This Privacy Policy should be read alongside the 99xo Terms and Conditions and the Responsible Gaming policy, both of which form part of the overall agreement between you and 99xo.
Plain Language Summary: 99xo collects the data it needs to run your account and keep the platform secure. It does not sell your data. You can ask to see, correct, or delete your data at any time by contacting support.
99xo collects personal data in two categories: data you provide directly when registering or using the platform, and data that is collected automatically as you use the service.
Data you provide directly:
Data collected automatically:
99xo does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law for responsible gaming purposes.
99xo collects your personal data through the following channels:
99xo uses the personal data it collects for the following purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Name, mobile number, date of birth | Contract performance |
| Processing deposits and withdrawals | Payment method details, transaction history | Contract performance |
| Age and identity verification | Date of birth, identity documents | Legal obligation |
| Fraud prevention and security monitoring | IP address, device data, betting activity | Legitimate interest |
| Responsible gaming monitoring | Betting activity, session data, deposit history | Legal obligation / legitimate interest |
| Customer support | Communications, account data | Contract performance |
| Platform improvement and analytics | Usage data, device data, cookies | Legitimate interest |
| Promotional communications (if opted in) | Mobile number, email address | Consent |
99xo will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.
The 99xo website uses cookies and similar tracking technologies to improve your experience on the platform, remember your preferences, and collect analytics data. A cookie is a small text file stored on your device when you visit a website.
99xo uses the following types of cookies:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the 99xo platform and prevent you from logging in or placing bets.
99xo retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and regulatory obligations. The specific retention periods that apply to different categories of data are as follows:
After the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked to you as an individual.
99xo takes the security of your personal data seriously. The platform implements a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
While 99xo takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — never share your password and always log out after each session.
As a 99xo player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the 99xo support team via live chat or email at [email protected].
99xo will respond to all data rights requests within 30 days. In complex cases, this period may be extended by a further 30 days, in which case you will be notified of the extension and the reason for it.
The 99xo platform is strictly for adults aged 18 and over. 99xo does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on 99xo or provided personal data to the platform, please contact the support team immediately at [email protected].
Upon receiving a verified report that a minor has registered an account, 99xo will close the account immediately, delete all associated personal data, and return any deposited funds to the payment method used, in accordance with applicable law.
99xo reserves the right to update this Privacy Policy at any time. When changes are made, the revised policy will be published on this page with an updated "Last Updated" date. For significant changes that materially affect how your data is used, 99xo will notify registered players via their registered mobile number or email address where possible.
Continued use of the 99xo platform after a revised Privacy Policy has been published constitutes your acceptance of the updated policy. If you do not agree with the changes, you should stop using the platform and contact support to close your account.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 99xo handles your personal data, please get in touch with the support team:
Data Rights Requests: When submitting a data rights request, please include your registered mobile number and a brief description of your request so the team can locate your account and respond efficiently.
Now you know exactly how 99xo handles your data, you can play with confidence. Register your account in under two minutes, deposit via bKash or Nagad, and enjoy football betting, live casino, Teen Patti, and more — all on a platform that takes your privacy seriously.